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I am the owner of DC, and signed up with your merchant program in December of 2009. As a distributor, we have not encountered any credit card transactions until today. I attempted to process the sale via Blackberry with no success. I contacted tech support and spoke with Joey. Not only did Joey remedy the issue, he took the time for me to execute the sale, adjust my passwords, explain the web site processing and set my business up to conduct transactions on said site.

Joey remained pleasant and professional throughout this short encounter, and thanked me afterward. I am impressed with Joey’s attention to detail, professionalism and willingness to assist our company. He has represented your unit and company very well. I write this in hopes that he will be recognized by his supervisor(s) for a job well done. Thank you.<<