“I would like to let you know that Matt O’Reilly did a wonderful job during the sales process. He is very knowledgeable about your products and services and helped us choose an option that best fit our needs. We has a challenge with getting through the security check as a new business. Matt was very patient and while he could not directly help due to conflicts of interest, he took the time to explain how things worked. He instructed me on how to escalate the issue and get a response. I called him about 10 times over a week long period and he never made me feel as though I was a bother. He was prompt in returning my call when a message was left. In short, he seems like a great employee.
I am a small business owner and responsible for Account Services so I understand the value of having courteous, patient and knowledgeable people being the ‘face’ of your business.
We are looking forward to a long and profitable relationship with Merchant Warehouse and I will be sure to refer business colleagues to your company and Matt especially.”<<